SpinKing Privacy Policy

At SpinKing, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit and use our website at https://spinking.co.uk. We are committed to handling your information responsibly and in full compliance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

SpinKing is operated by Happytiger ApS, a company registered in Denmark (registration number 41473150), with its registered address at Lauritzens Plads 1, Aalborg, Denmark. We hold a licence issued by the UK Gambling Commission (account number 57641) and operate exclusively for players located in Great Britain. If you have any questions about how we handle your data, please do not hesitate to contact us.

Who We Are and How to Contact Us

We are the data controller responsible for your personal information collected through our SpinKing casino platform. You can reach our support team via the following channels:

• Phone: 0800 102 6335 (Monday–Friday 10:00–20:00; Saturday–Sunday 14:00–20:00)
• Contact/support form available on our website
• FAQ section for general enquiries

We encourage you to review this policy carefully. By using our services at SpinkKing, you acknowledge that you have read and understood how we process your personal data.

What Personal Data We Collect

When you register and use our SpinKing online casino, we may collect the following categories of personal data:

Information You Provide Directly

• Full name, date of birth, and contact details (email address, phone number)
• Residential address and proof of identity documents
• Payment information, including details related to Visa, Mastercard, Apple Pay, PayPal, and Pay by Bank transactions
• Account login credentials for your SpinKing casino login
• Communications you send us through our support form or by phone

Information We Collect Automatically

• Device information, browser type, and IP address
• Pages visited, time spent on site, and navigation patterns
• Gaming activity, including games played, bets placed, and transaction history
• Cookies and similar tracking technologies (see our separate Cookie Policy for details)

Why We Collect Your Data

We collect and process your personal data for specific, legitimate purposes. Here at SpinkKing, we rely on the following legal bases for processing:

• Contract performance: We process your data to provide you with our gaming services, manage your account, and process deposits and withdrawals in GBP.
• Legal obligation: We are required by UK Gambling Commission regulations and anti-money laundering laws to verify your identity, monitor transactions, and maintain records of your activity on our platform.
• Legitimate interests: We use your data to improve our services, ensure the security of our platform, and prevent fraudulent activity.
• Consent: Where you have given us explicit consent, we may send you promotional communications about our welcome bonus, Royal Treatment VIP perks, and other ongoing promotions.

How We Use Your Personal Data

Our SpinKing platform uses your data to:

• Create and manage your player account, including facilitating your SpinkKing login process
• Process financial transactions, including deposits from £20 and fee-free withdrawals over £10
• Verify your identity and age in compliance with UKGC requirements
• Provide customer support via phone and our contact form
• Send you relevant bonus offers, including our 100% welcome bonus up to £100, subject to your marketing preferences
• Monitor your gaming behaviour to support responsible gambling obligations
• Prevent fraud, money laundering, and other unlawful activity
• Improve and personalise your experience across our 500+ games, including slots, bingo, and progressive jackpots

Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers who assist us in operating the SpinKing casino, including:

• Payment processing partners (Visa, Mastercard, Apple Pay, PayPal, Pay by Bank)
• Identity verification and KYC providers
• IT infrastructure and hosting service providers
• Regulatory authorities, including the UK Gambling Commission, where disclosure is required by law
• Responsible gambling organisations and self-exclusion schemes such as GamStop

We require all third parties to respect the security of your data and to treat it in accordance with applicable data protection law. We do not permit them to use your data for their own marketing purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. In line with our legal obligations as a UK-licensed casino operator, we typically retain account and transaction records for a minimum of five years following the closure of your account or the end of our relationship. After this period, we will securely delete or anonymise your data.

Your Rights Under UK GDPR

As a player using our SpinKing UK services, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You can ask us to correct inaccurate or incomplete data.
• Right to erasure: In certain circumstances, you may request that we delete your personal data.
• Right to restrict processing: You can ask us to limit how we use your data in specific situations.
• Right to data portability: You may request that we transfer your data to another organisation in a structured, machine-readable format.
• Right to object: You have the right to object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us via phone at 0800 102 6335 or through our website's contact form. We will respond to your request within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our SpinKing casino platform is built with a mobile-first architecture and uses industry-standard encryption protocols to secure your account information and payment details at all times.

Cookies

We use cookies and similar technologies on our website to enhance your experience, analyse site usage, and deliver relevant content. You can manage your cookie preferences through our cookie consent tool. For full details, please refer to our separate Cookie Policy available on our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make significant changes, we will notify you via email or through a prominent notice on our website. We encourage you to check this page periodically to stay informed about how we protect your data at SpinKing.

This Privacy Policy was prepared for SpinKing, operated by Happytiger ApS, licensed by the UK Gambling Commission (account 57641), serving GB players exclusively at https://spinking.co.uk.